The anticipated benefits of cloud computing have encouraged organizations to accelerate adoption of cloud-based applications and services. Data and analytics are no exception, especially as more and more of an organization’s data resides in the cloud. Most organizations (86%) expect the majority of data to eventually...
Published: Feb 08, 2022
Cybersecurity is always about perspective, and that’s doubly true when talking about application security. Applications constantly change and so too do the philosophies and practices used to develop and protect
them. Trying to get a current reading on the state of
application security is like the parable of the...
Published: May 10, 2022
Leading companies pride themselves on offering excellent customer experiences based on positive engagement: managing the interactions with their customers through a range of channels—from phone calls and live chat to SMS and e-mail. Often these same companies are at a loss when satisfaction scores start to drop ....
Published: Apr 13, 2022
To adapt to a changing world, financial services organizations need the right data and insights to enable swift decision-making. Learn how to achieve just that in this guide.
Published: Apr 20, 2022
Application Programming Interfaces, or APIs, were developed to streamline the way digital ecosystems communicate and interact with each other. At their core, APIs abstract the complexity of connecting multiple disparate systems. This allows developers to integrate third-party content or services quickly and easily into...
Published: May 10, 2022
The first quarter of 2022 was predicted to be a busy one for cyberattacks, and recent DDoS attack trends have largely borne that prediction out. Geopolitical conflict in multiple regions — along with ongoing escalations of existing attack tactics — are giving many organizations and industries a lot of activity...
Published: Apr 21, 2022
Today, digital transformation has put data—and analytics—at the center of every business strategy.
But data is frequently the problem as well as the solution. Almost seven out of 10 C-suite C-suite executives report that they have failed thus far to establish data-driven organizations. A recent survey...
Published: Feb 08, 2022
Nylas is a communications API platform that helps developers quickly and securely build email, scheduling, and work automation features directly into their applications. They have a multicloud environment, operating on both Amazon Web Services (AWS) and Google Cloud, and use a mix of containerized and non-containerized...
Published: May 16, 2022
The MDM market is evolving to meet the needs of a broader range of stakeholders who are seeking the business agility afforded by a single, trusted, enterprise wide view of master data. Data and analytics leaders should use this research to inform their MDM solution choices.
Read now to discover more about the Magic...
Published: Feb 08, 2022
Did you know that approximately 300 billion emails are sent every day and that about half of all email traffic is considered spam? Sending your customers information that they don’t want or can’t use isn’t the way to build a meaningful relationship. Customers won’t waste their time with companies...
Published: Feb 08, 2022
Everybody’s talking about customer experience The future health of your brands, products, and services depends on delivering exceptional experiences. ServiceNow helps you deliver the end-to-end experience your customers demand and deserve. Time and again, and at scale. Digital workflows empower your employees, boost...
Published: Apr 13, 2022
Last mile operations are complex and challenging. Delivery companies across the globe are increasingly looking to digitalize delivery processes to ensure they are safe, efficient and error-free.
As global delivery volumes surge, front-line drivers and delivery workers require data capture technology that is...
Published: Mar 02, 2022
Help your workforce prepare for what’s next.
An agile, ready workforce can help your organization take on new challenges in a fast-changing world.
In this whitepaper, get insights from the i4cp Workforce Readiness report on how to accelerate workforce readiness by:
Developing a learning culture of continuous...
Published: Apr 22, 2022
How can service organizations and discreet manufacturing unearth new revenue streams, and ensure post-sales experience quality? The answer is in the aftermarket.
Discover the five top questions to consider for evolving your experience, and the data and insights you need to drive differentiation and value in this new...
Published: Apr 13, 2022
