The Book of Knowledge - HA&LC
Gartner predicts that 65% of all app development activity will take place on low-code platforms by 2024. That’s because a feature-rich, low-code...
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Published: Dec 20, 2022
Published: Jan 11, 2023
The Evolution of Employee Experience
Help your organisation adapt to the future of work.
When, where and how we work has significantly changed in the past few years – which means HR...
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Published: Dec 20, 2022
The New World of Digital Workplace Services
What if you could rapidly digitise key employee processes to better engage and delight your employees, even as their expectations continue to rise? That’s...
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Published: Nov 11, 2022
What is usage data and how do businesses use it?
What exactly is usage data? How does it relate to subscriptions and billing? Why is processing usage data for business systems so challenging?
The...
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Published: Nov 21, 2022
Finding a platform worthy of your data
Attacks on your data are getting trickier, and insider threats are on the rise.
More than half of IT security professionals experienced at...
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Published: Sep 05, 2022
Spear Phishing: Top Threats and Trends
Cybercriminals are constantly refining their tactics and making their attacks more complicated and difficult to detect. In this in-depth report, Barracuda...
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Published: Jan 24, 2023
"Would you be ready...if your employees want to work from Mars?"
Midsize companies play a key role in the global economy, driving a large share of job creation, economic growth and innovation. But they’re also...
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Published: Dec 07, 2022
Managing Mainframe Phishing Vulnerabilities
Mainframes are undisputedly the most mature, secure and best defended computing platform. Yet even mainframes are vulnerable to the most common type of...
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Published: Dec 21, 2022
State of Ransomware Readiness 2022
Ransomware has become one of the primary threats to organizations of all types over the past few years. It has become so widespread and costly that many...
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Published: Dec 20, 2022
ITSM Pro: Beyond out-of-the-box
Deliver an AI-powered employee experience across any system with Automation Engine.
IT organizations already find it difficult to keep pace with demand....
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Published: Dec 20, 2022
The Power of Space Management
How can you give your employees the flexibility and freedom to perform at their best? By building a workspace that works for everyone—improving experiences...
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Published: Dec 20, 2022
The case for proactive customer service: Five capabilities to intelligently prevent disruption and provide consistent service experiences
Whenever a customer sees that you fix issues fast, or that your services are always up and running, their confidence in your brand gets a boost. But to...
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Published: Nov 23, 2022
Secure Access Service Edge Palo Alto Networks SASE Comparative Report
This comparative test was commissioned by Palo Alto Networks to evaluate the security efficacy of leading secure access service edge (SASE) solutions designed...
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Published: Dec 20, 2022
Customer Experience: Best practices for connecting customer service resources
Delivering great customer experience—and fixing issues before customers even know there’s a problem—goes far beyond just your contact...
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